Accessibility Statement for UNNATURALLY NATURAL

We want everyone who visits the UNNATURALLY NATURAL website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act 1998.

What are we doing?

To help us make the UNNATURALLY NATURAL website a positive place for everyone, we've been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level A & AA as the target for the UNNATURALLY NATURAL website.

How are we doing?

We've worked hard on the UNNATURALLY NATURAL website to ensure compliance where possible, but we know we can do even more. 

The following pages/documents are representative of the pages on the website:

  • Home
  • About / Our Story
  • Login / Forgot password
  • Sign up
  • Privacy
  • Terms
  • Cookies
  • FAQ
  • Our Futures
  • Impact
  • Shop
  • PDP
  • Checkout process
  • Account - Overview
  • Account - Orders
  • Account – Addresses
  • Email templates
  • Accessibility Statement
  • Global Elements (Header, Footer, Navigation, Search)

There are some areas of our website, provided by 3rd party vendors, that we have learned may not be accessible or usable by everyone equally. We understand that all areas must comply with the WCAG 2.1 Level A & AA guidelines and we will update those areas as soon as possible.

We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience.  If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.

Connect with Us

If you enjoyed using the UNNATURALLY NATURAL website, or if you had issues with any part of it, please get in touch. We'd like to hear from you. Email us at with any concerns or comments.

This document was updated by UNNATURALLY NATURA on SEPTEMBER 20, 2022.